Basement Pump Servicing Explained...
London Basement Pumps Limited provide specialist service and maintenance for basement sumps and pumps in the home. Our unrivalled approach to customer service is what has made us London's premier basement pump service company.
As a Covid-safe company, our engineers are following the Government endorsed work safe - safe work program in your home. Click here on the measures we are taking in keeping you safe.
We operate an unbiased servicing regime of all basement pumping systems. Not being affiliated to one manufacturer allows us to connect with our customers and offer a comprehensive service solution & pump service plans at every visit. Click here to view all our pump service plans.
Our service department soak up every latest technical detail of servicing methods from waterproofing and waste water pump manufacturers, this is then passed down to our pump service engineers in on-going training and toolbox talks.
So the myth of being tied to one pump service agent - is a thing of the past!
As Specialists, we understand the importance of safe working on electro mechanical parts that operate in submerged water. London Basement Pumps are compliant in electrical safety. We operate under the Part P register scheme as an accredited electrical installer company. All electrical works of wet zones in the home must be undertaken by an accredited Part P electrical compliant company.
London Basement Pumps are also accredited and audited members of the Basement Waterproofing Association, the diverse membership includes industry leaders in the design, manufacture, construction and maintenance of basement tanking schemes and of course basement pump servicing!
Click here, to view in detail, all our audited industry accreditations
Our E service completion documents are unparalleled in the basement pump service industry and insurance industry. Consisting of progress videos of completed sump & pump deep cleaning / equipment jet washing - together with snap shots of health reports, stringent operational checks and logs of pump motor electrical resistance readings, and of course the famous - before and after snap shots of our basement pump servicing.
To allow us to be as contactless as possible, our documents travel via email to assist our customers in storing an historic health report for the life of the equipment. Our CRMS (customer relation management system) makes future service appointments simple! You can enter our CRMS and make future service appointments that suits your hectic schedule. All you have to do, is to be at home to let the service engineer in.
I'm unsure what pumps I have?
Its a question that's often asked by our new customers! Most pumps in your basement are sited beneath an access cover within the floor - either inside your home or outside in the lightwell or patio. The basement pump stations are installed to reduce flood risk in the home or to pump away wastewater from your bathrooms or utility room / kitchen.
Our service department can ease you through the process of our initial service visit. Opting for the best solution and recommendations of basement pump servicing, high water level alarms or pump controllers.
London Basement Pumps are approved Sidewinder Technology monitoring experts. Providing Wifi enabled monitoring via your Delta pumps, AlertMaxx2.
All our service engineers provide a tutorial on your equipment during our initial pump service visit. Its gives a great understanding of your basement pumps and is always reflected in our reviews. Click here to view a fraction of our five reviews on google
Our service teams mostly operate in pairs. This does mean that lifting of heavy access covers or appliances are all part of our unrivalled basement pump service! We do respectfully advise that any access covers are fully accessible prior to our pump service visit?
Booking your basement pump service is easy!
You can simply call us by dialling our freephone number 0800 009 2120 or click here for our fast email enquiry response
Our "Customer for life" motto stands proud with our existing customers. So why not become one of our many satisfied customers today!